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SUMMARY
Solid background developing, writing, and editing documentation
for a variety of audiences (developers, trainers, sales and
marketing personnel, end users)
Strong content-editing skills; excellent copyediting skills
Commitment to quality and on-time delivery of projects
Good interpersonal skills that support a team environment
and ability to communicate with and assist other writers/editors
and teams
Demonstrated project management, planning, organizational,
and analytical skills
Experience in the magazine, newspaper, book, and online
and print publishing industries, including expertise with
a variety of page-layout tools for both print and Web
Familiarity with published style guides
Experience designing process workflows, project-planning
maps, network diagrams, and organizational charts with Visio
Strong research skills
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WORK HISTORY
March 2008 - present: Jeppesen, Englewood, Colo.
Contract Technical Writer/Copy Editor
Write and develop online and print training materials based
on stated objectives
Develop marketing materials for various projects
Follow and maintain project style guide
February 2007 - March 2008: Digitech Systems, Greenwood
Village, Colo.
Technical Writer
Evaluate evolving stages of products for usability and suggest
product improvements
Aid in the capture of system requirements and other development
documentation
Write core product documentation (online Help and printed
materials)
Partner with subject matter experts and other project team
members to ensure information is documented accurately and
overall documentation is of high quality
Keep documentation within the limits of each project scope
Design documentation templates
Aid in the development and compilation of internal documentation
to support various departments
October 2006 - January 2007: Jeppesen, Englewood, Colo.
Contract Project Editor
Edited and developed training materials for English as a
Second Language flight students in various countries
Provided support for instructional design team to ensure
that training materials were cohesive and fulfilled stated
objectives
Acquired knowledge of aerospace terminology, glass cockpit
design, navigational equipment features and functions, airplane
design, powerplant design, and pilot skill sets and requirements
Followed and maintained project style guide
March 2005 ongoing: SourceBeat, Highlands Ranch, Colo.
Contract Documentation Specialist
(03/05-06/06)
Contract Managing Editor (06/06-present)
Lay out documents for publishing to print and Web
Aid in the design of existing templates
Created templates for 101 series of books
July 2004 - February 2007: Quark Inc., Denver, Colo.
Contract Copy Editor
Developed writer training guides
Edited and developed end-user, marketing, and technical
materials and user interface text for QuarkXPress and other
Quark products
Reviewed foreign-language versions of user guides to ensure
accuracy
June 2004 - July 2004: Lockheed Martin, Littleton, Colo.
Contract Technical Editor
Edited highly technical, proprietary proposal information
under critical deadline
Worked closely with proposal authors to tie together styles
and meanings
Tracked usage of acronyms and other specialized terms
October 2002 - June 2004: Wyoming Department of Transportation,
Basin, Wyo.
Public Involvement Specialist
Managed district planning and development, coordination,
dissemination, and evaluation of communication products, including
press releases, brochures, Web pages, newsletters, and public
meetings and events
Established and maintained effective working relationships
with legislative staffs, local and county governments, tribal
organizations, special interest groups, and print and broadcast
media representatives by disseminating information, answering
inquiries, and providing information about DOT programs, functions,
and activities
Helped redesign agency Web site
May 2000 - May 2002: Tokheim Management Solutions Inc.,
Highlands Ranch, Colo.
Documentation Systems Lead
Managed documentation project plans, wrote and edited highly
technical documents for a variety of audiences, and established
structure and procedures for documentation process
Managed a team of three writers
Brought current technical communication standards to department
Established, wrote for, edited, and laid out company newsletter
Developed outreach efforts with company clients to produce
documentation that better met their needs
Designed charts, network diagrams, and process diagrams
in Visio for inclusion in documentation
November 1999 - May 2000: T-NETIX Inc., Englewood, Colo.
Technical Writer
Awarded Circle of Excellence
Established company style guide
Produced user manuals and technical guides and edited highly
technical documents
January 1999 - November 1999: The Daily Times-Call, Longmont,
Colo.
Assistant News Editor
Laid out pages and sections for daily newspaper, wrote headlines,
and edited news story content
Determined weight and importance of news stories
Assigned weekend reporters to breaking news
August 1995 - January 1999: Windows NT Magazine, Loveland,
Colo.
Product Editor/Senior Copy Editor
Actively sought out interesting trade developments and products
and obtained solid leads for marketing and advertising departments
Managed weekly email subscription newsletter and new product
section of magazine and wrote a variety of news updates and
other trade-related briefs for both the newsletter and the
magazine
Served as main contact for representatives from Windows
NT industry, including public relations and marketing firms
Trained copy editing team
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